Manage Stakeholder Engagement

This article contains most of the important information you need to know about Manage Stakeholder engagement process in order to answer questions related to this topic in the PMP Exam, I recommend you review this type of articles 1 week before your exam date, all information mentioned are based on PMBOK Guide 6th edition and PMP Exam Prep 9th edition for Rita Maclhy’s, ITTO refers to Inputs, Tools & Techniques and outputs.

This process is a part of executing Process group and Stakeholder Management Knowledge Area with the following ITTO’s

Inputs:

  1. Project Charter
  2. Project management Plan ( Communications , change and Risk Management Plans , Stakeholder engagement plan )
  3. Project Documents (Change log , Issue log , Stakeholder register )
  4. Organizational Process Assets
  5. Enterprise Environmental Factors

Tools &Techniques:

  1. Expert Judgment
  2. Communication skills ( Feedback)
  3. Interpersonal and team Skills ( Conflict management , Cultural and political awareness , negotiation and observation )
  4. Ground Rules
  5. Meetings

 

Outputs:

  1. Change Requests
  2. Project Management Plan Updates (Communications Management Plan, Stakeholder Engagement plan )
  3. Project Document Updates ( Change log , Issue log , stakeholder Register , lessons learned register )

 

  • It’s the process of communicating and working with stakeholders to meet their needs and expectations , address issues and foster appropriate stakeholder involvement)
  • Aims to meet stakeholder needs, resolve their issues and make sure they remain interested and active in the project.
  • It is essential to manage stakeholder engagement and expectations throughout the project/
  • The issue log ( Action item log ) is used in this process to identify issues and track any concerns or conflicts
  • Ground rules are defined in the team charter set the expected behavior for project team members .


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