Identify Stakeholders

This article contains most of the important information you need to know about Identify Stakeholders process in order to answer questions related to this topic in the PMP Exam, I recommend you review this type of articles 1 week before your exam date, all information mentioned are based on PMBOK Guide 6th edition and PMP Exam Prep 9th edition for Rita Maclhy’s, ITTO refers to Inputs, Tools & Techniques and outputs.

This process is a part of Initiating Process group and Stakeholder Management Knowledge Area with the following ITTO’s:

ITTO

Inputs:

  1. Project Charter
  2. Business Documents ( Business Case , Benefits management plan )
  3. Project management Plan ( Communications Management Plan , Stakeholder Engagement plan )
  4. Project Documents ( Change log , Issue log , Requirements Documentation )
  5. Agreements
  6. Organizational Process Assets
  7. Enterprise Environmental Factors

Tools & Techniques:

  1. Expert Judgment
  2. Data Gathering ( Questionnaires and surveys , Brainstorming )
  3. Data Analysis (Stakeholders Analysis , Document Analysis )
  4. Data Representation ( Stakeholder mapping representation )
  5. Meetings

 

Outputs:

  1. Stakeholder Register
  2. Change Requests
  3. Project Management Plan Updates (Communications , Requirements and Risk Management Plans , Stakeholder Engagement plan )
  4. Project Document Updates ( Assumption log , Issue log ,Risk Register )

 

  • Stakeholders are groups or individuals who may affect the project or being affected by the project.
  • It’s an important process since any stakeholders who are missed will be likely found later , when they are discovered they will probably ask for changes, changes mad later on will cost the project much more than if it was indicated earlier , so you should identify all of them.
  • Identify Stakeholder process is done by the Project manager and Project team.
  • Procurement Documents is an important input as it includes all contracts signed with suppliers and customers who are considered as stakeholders.
  • Stakeholders from operation side should be identified and documented.
  • Stakeholders have the greatest impact during the initial stage of the project.
  • Stakeholder’s Hot buttons are responses in specific situation which must be determined in this process.
  • Stakeholder Analysis technique is used here to analyze each stakeholder potential impact or influence to manage effectively throughout project life.
  • Classification tools which can be used include Power/Influence grid, Power/Interest grid, Influence/impact grid & salience Model.
  • Salience Model which describes stakeholders based on Power, Urgency, and Legitimacy.
  • Stakeholders who have high interest in the project with great influence must be closely managed throughout the project life.
  • The only output of this process is the Stakeholder Register which document all information about stakeholders, Name, Title, Contact details, Role in the project, requirements , impact, influence and more details depending on the organizational standard form of the stakeholder register.


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