Control Stakeholder Engagement

This article contains most of the important information you need to know about Control Stakeholder engagement process in order to answer questions related to this topic in the PMP Exam, I recommend you review this type of articles 1 week before your exam date, all information mentioned are based on PMBOK Guide 6th edition and PMP Exam Prep 9th edition for Rita Maclhy’s, ITTO refers to Inputs, Tools & Techniques and outputs.

This process is a part of Monitor and Control Process group and Stakeholder Management Knowledge Area with the following ITTO’s

Inputs:

  1. Project management Plan ( Communications and resources Management Plans , Stakeholder engagement plan )
  2. Project Documents (Project Communications , Issue log , Stakeholder register , Risk register , lessons learned register )

 

Tools & Techniques:

  1. Data Analysis (Alternative analysis , Root cause analysis , stakeholder analysis )
  2. Decision making (Multi criteria decision analysis , Voting )
  3. Data Representation ( Stakeholder engagement assessment matrix )
  4. Communication Skills (Feedback , Presentation )
  5. Interpersonal and team skills ( Active Listening , Cultural and political awareness , networking and leadership )
  6. Expert Judgment
  7. Meetings

Outputs:

  1. Change Requests
  2. Work Performance information
  3. Project Management Plan Updates (Communications and resources Management Plan, Stakeholder Engagement plan )
  4. Project Document Updates ( Issue log , Risk Register , stakeholder register, lessons learned register )
  5. Organizational Process assets updates

 

  • It’s the process of monitoring project stakeholder relationships and tailoring strategies for engaging stakeholders through modification of engagement strategies plans .
  • Maintaining Stakeholder relationships and controlling stakeholder engagement are ongoing responsibilities for the project manager.
  • It involves reassessing the stakeholder register, adding stakeholder as appropriate and noting when a particular stakeholder involvement is no longer necessary.
  • To maintain strong relationships you need to spend time talking with stakeholders and develop ways to listen and gather information on their ongoing feelings about the projects and other stakeholders.


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