whatsapp

Refund polices

Instructor Terms & Conditions

1- Agreement Parties

You” means the person participating via Elite-mind services as an instructor.

We, Elite-mind ” mean the owner company of Elite-mind ’s .

2- The Agreement

These “Instructor Terms and Conditions” mean the binding agreement between You and Elite-mind which is incorporated by reference to Elite-mind ’s “Terms of Use”. You hereby represent, confirm, and covenant all clauses of these Instructor Terms and Conditions.

3- Ruling Language

3-1 This terms is written in the English language, and any other version or translation can be provided for your is only for convince, and in case of any conflict or discrepancy, the English language will control.

3-2 All capitalized words or phrases will have the meaning defined herein or the meaning defined to then in the Elite-mind ’s Terms of Use.

4- Legal Capacity and Qualification

4-1 You are over the age 18 and will assume responsible and liable for your performance and compliance hereunder.

4-2 You have the required qualification, expertise, and credentials including but not limited to, education, knowledge, experience, and skills, to teach, train, and offer the service that You offer on your coursed through the Services.

4-3 Your will maintain accurate Account/ profile information proving your legal capacity and qualification. You shall respond and provide promptly to Elite-mind any required or requested documents.

4-4 You hereby warrant that You are not a Restricted Person or any officer, director, or controlling shareholder of the entity on behalf of which You are using the Services is prohibited from engaging in transactions, designated as a Specially Designated National or institution of primary money laundering concern, engaged in criminal activities, controlled, or acting on behalf of a Restricted Person. If You become a Restricted Person during the term of these Instructor Terms, You shall notify Elite-mind within twenty-four (24) hours, and Elite-mind shall have the right to terminate any further obligations to You, effective immediately and with no further liability to You, but without prejudice to Your outstanding obligations to Elite-mind .

4-5 You agree that You shall not utilize the Services to conduct or facilitate any transaction with any Restricted Person, or allow the export or re-export of the Services, or any direct product thereof, including technical data, in violation of any restrictions, laws, or regulations of the country, or any applicable country.

5- Instructor Obligations and Responsibility

5-1 You will visit the Website (Elite-mind academy.com), Instructor dashboard, complete the course creation and course settings, and if You choose to charge fees for Your Courses, You need to agree the prices terms and course settings (Publish / Unpublish, Allow Elite-mind Offers, …etc.), otherwise the defaults will be automatically effective.

5-2 You will be responsible for all of your Submitted Content (data entry, uploaded files, audio or videos, options’ selections). You further agree that You own or have the necessary authorization, license, rights, permission, and consent to authorize Elite-mind to reproduce, publicly distribute, promote, any use or exploit on and through the Services on the manner contemplated by these Instructor Terms and Conditions without violation, breach, or misappropriation to any third party intellectual property rights.

5-3 By agreeing to these Instructor Terms, You also agree to abide by the Honesty & Safety, the list of restricted topics (Sexually explicit and implicit - Making, handling, or using weapons – Law and regulations violence - Exploitation of women in media - Hate speech - Enabling illegal behavior - Intentionally misleading, deceiving, demeaning, or harmful to any party - Offensive or otherwise inappropriate). Please check the Terms periodically as there will be minor changes from time to time. Elite-mind reserves the right to remove Courses and Instructors at its sole discretion, as described in Our Terms of Use.

6- Elite-mind Rights and License

6-1 You hereby grant Elite-mind a non-exclusive right and license to reproduce, distribute, publicly perform, offer, market and otherwise use and exploit the Submitted Content through the Services, and sublicense it to Users for these purposes directly or through third parties. For more information on how we may use Submitted Content please visit Our Privacy Policy. Removal of all or any portion of Your Submitted Content from the Services or adding to it after publish is subject to a specific consent from Elite-mind depends on case by case.

6-2 You hereby agree that We may record all or any part of any Courses (including voice chat communications) for quality control and delivering, marketing, promoting, demonstrating or operating the Services. You hereby grant Elite-mind permission to use Your name, likeness, image or voice in connection with offering, delivering, marketing, promoting, demonstrating, and selling the Services, Courses, Company Content and Submitted Content and waive any and all rights of privacy, publicity, or any other rights of a similar nature in connection therewith, to the extent permissible under applicable law.

7- Integrity, Honesty, and Respect

7-1 You will not engage in any activity that will require Elite-mind to obtain any licenses from or pay any royalties to any third party, including, by way of example and not limitation, the payment of royalties for the public performance of any musical works or sound recordings. You further agree to comply with all applicable laws, including, without limitations, transmission of technical data, copyright and other intellectual property use, local laws in your country that consider the content is illegal and/or prohibited, and the laws for countries of third party platforms.

7-2 You will not upload, post, or provide any inappropriate, offensive, racist, hateful, sexist, pornographic, false, misleading, incorrect, infringing, defamatory or libelous content or information.

7-3 You will not impersonate another person or gain unauthorized access to another person's Account.

7-4 You will not interfere with or otherwise prevent other Instructors from providing their services or Courses.

8- Using the Services

8-1 You will not use the Services for any business other than for providing tutoring, teaching and instructional services to Students.

8-2 You will not upload, post or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes or any other form of solicitation (commercial or otherwise) through the Services or to any User.

8-3 You will not copy, modify, distribute, reverse engineer, deface, tarnish, mutilate, hack, or interfere with Company Content and/or the Services or operations thereof, except as permitted in these Instructor Terms.

8-4 You will not introduce any virus, worm, spyware or any other computer code, file or program that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment, or any other aspect of the Services or operation thereof; scrape, spider, use a robot or other automated means of any kind to access the Services.

8-5 Your use of the Services are subject to Elite-mind ’s approval, which We may grant or deny in Our sole discretion.

9- The Relationship with Students

9-1 Instructors do not have a direct contractual relationship with Students. The only information You will receive about Students is what is provided to You through the Services “Student Related Data”. You understand and agree that You will indemnify Elite-mind for any issues arising out of Your use of any Student Related Data.

9-2 You shall respond promptly to Students and ensure a quality of service commensurate with the standards of Your industry and instruction services in general.

10- Pricing

10-1 "Base Price" means the course price set by the Instructor while creating the course. All prices are in US Dollars and the no exchange rate set by Elite-mind to any other currency. Elite-mind reserve the rights to set price limits of minimum and minimum price could be offered at the Services.

10-2 As an Instructor, You will be responsible for determining the Base Price You charge Students for Your Course(s) from the Price and coupons in the Course management while creating the course. You agree to charge only for Your own Submitted Content. You may not charge separately for any course add-ons such as downloadable PDFs or other content and services (such as providing a link to a third party service to sell downloadable PDFs). Elite-mind will handle billing and other fee interaction with Students. Elite-mind reserves the right to make changes to the Price limits at any time.

10-3 As part of Your participation on Elite-mind , You give Us permission to share Your Course, and information about You and the Course with Elite-mind employees and selected partners, for which You will not receive compensation.

10-4 Except when a Course is made available through Elite-mind ’s Marketing Programs, an Instructor will be solely responsible for determining the Base Price to be charged for such Course, in accordance with the Instructor Terms.

10-5 You cannot edit the Price after the course is published except manually by contacting and agreeing the new price with Elite-mind administration. Thereafter, Students will see the price selected, unless otherwise adjusted pursuant to the terms of this Pricing and Promotions Policy. Notwithstanding, in connection with promotional programs, certain Courses may be priced at lower or higher prices at Elite-mind ’s discretion.

11- Promotion

11-1 Elite-mind ’s Marketing Campaigns for Paid Courses. Elite-mind gives Instructors an opportunity of its marketing programs and to opt into “Offerable” via Your Instructor Account. To participate in any of these offers or adjust Your preferences, log in to Your Elite-mind Account, then scroll down to “Offerable/ no” choose to opt in, and save to apply Your settings. The specific deals may change from time to time to optimize Your revenue.

11-2 How to participate in Elite-mind ’s Marketing Campaigns. Elite-mind offers marketing campaigns that can help you market your Courses. If You choose to participate, the fee You receive from Elite-mind will be in accordance with the terms of the particular Marketing Program that applies to the sale of Your Course. You may opt out Marketing Programs at any time, provided however, if you do opt-out of a Marketing Program, your Course will remain subject to any sales, campaigns, or promotions under any Marketing Programs that apply to Your Course that are active at the time you opt-out until the completion of such sales, campaigns, or promotions. In addition, you acknowledge and accept that certain sales, campaigns or promotions may be limited in applicability and not all sales, campaigns, or promotions will apply to Your Course.

11-3 Courses Selection and Revenue Amounts. You acknowledge that the amounts paid by Students for Courses sold through Marketing Programs are not fixed, and Elite-mind has the sole discretion to determine those amounts and which Courses to offer as part of such Marketing Programs. Further, Elite-mind does not guarantee any minimum level of success in connection with the Marketing Programs, and its selection of Courses to include is not an endorsement of those Courses, or of You. If You do not wish to participate in certain Marketing Programs, log into Your Account and opt out of them “Offerable/ no”.

12- The Instructor Coupons

As an Instructor, You may be able to increase Your sales by promoting Your Courses by using a coupon code “Coupon Code” that You have created on Elite-mind . You will receive ninety percent (90%) of the Net Amount (as defined in the Instructor Terms) from those Student who input Your Coupon Code at the time they enroll in Your Course. By using Coupon Codes, You may offer Your Courses at any percentage discount, provided Your Course Sale Price does not fall below approximately $10 USD. Alternatively, You may also offer Your Courses for free, i.e. at a full 100% off of the Base Price. Note that the actual discount may be slightly rounded. Notwithstanding the foregoing, You may issue Coupon Codes that allow Users to take Your Course for free. When the country of the Student requires Us to charge tax, Course prices set by Instructors are inclusive of tax in the transaction. When an Instructor sees this transaction in the revenue report, the amount shown is the gross revenue. This policy may be updated from time to time.

13- Sales Amounts

13-1 "Sale Price" means the actual sale price for the Course.

13-2 "Revenue" means the amount or gross revenue actually received by Elite-mind for purchases by Students for Your Course.

13-3 "Net Amount" means Gross Amount, less taxes, administrative and handling fee, and any amounts paid in connection with Elite-mind ’s Marketing Programs if You choose to opt-in as described.

13-4 "Instructor Net Revenue" shall mean Net Amount less any other costs or any claims paid.

14- The Net Revenue and Taxes

14-1 If You do not sell via Coupons, We will pay You seventy percent (70%) of the Net Amount received for Your Course less any applicable deductions such as costs and Student claims.

14-2 Elite-mind makes all payments to Instructors in USD regardless of the currency in which the Student transacts.

14-3 When the country from which the Student purchases the Course requires Elite-mind to remit taxes, We will deduct the tax amount from the Course Sale Price when calculating the Net Amount. The Net Amount will be split between Elite-mind and Instructors under the applicable revenue share mentioned.

14-4 You understand and agree that You are responsible for any taxes on Your income. We reserve the right to withhold payment if we do not receive proper tax documentation. With regard to sales tax on the sale of Your Courses.

15- Payments and Student Refund

15-1 Elite-mind can pay you in a timely manner, you must have a PayPal account in good standing and keep Elite-mind apprised as to the correct email address associated with your PayPal account. Payment will be made within sixty (60) days of the end of the month in which the fee for a Course was received. You are responsible for providing Elite-mind with all identifying and tax information necessary for the payment of amounts due.

15-2 As an Instructor, you are responsible for determining whether you are eligible to be paid and not being a restricted person.

15-3 Refund. As an Instructor, you acknowledge and agree that We don’t have a refund policy. Students have the right to claim a return in certain cases if requested within one month from the date of purchase. Neither Instructors nor Elite-mind shall receive any payments, fees or commissions for any transactions for which a refund has been granted. In the event that a Student requests a refund for a Course after Elite-mind has sent an Instructor payment for that Course, Elite-mind reserves the right to either (1) deduct the amount of such refund from the next payment to be sent to that Instructor, or (2) require that Instructor to refund any amounts refunded to Students for Instructor's Course to the extent no additional payments are due from Elite-mind to Instructor or such payments due to the Instructor are insufficient to cover the amounts refunded to Students.

15-4 Revenue Report. Your revenue report will display the Gross Amounts “Revenue” before deducting administrative and handling fee and all other costs.

16- Deletion of Your Account

If You wish to delete Your Instructor Account, You may contact Elite-mind to delete it via “Contact Us” module in the website. We will use commercially reasonable efforts make any remaining scheduled payments due and owing to You prior to deleting Your Account. You hereby understand and agree that if Student(s) have previously enrolled to Your Course(s), after Your Account has been deleted Your name and such Course(s) will remain accessible to those such Students who enrolled to Your Course(s). We will make commercially reasonable efforts to respond to Your request within seven (7) working days.

17- Modifications and Notification

17-1 We may update these Instructor Terms from time to time to clarify or reflect our new or different practices, and Elite-mind reserves the right to modify and/or make changes to these Instructor Terms at any time. If We make any material change We will notify You by email notice sent to the email address specified in Your Account or by posting a notice on Our Services. Modifications will become effective on the day they are posted unless stated otherwise. If You continue to use the Services, after the effective date of any change, then such access and/or use will be deemed an acceptance of and an agreement to follow and be bound by the Instructor Terms as changed. The revised Instructor Terms supersedes all previous Instructor Terms.

17-2 We will provide You notice via email or a notice on the Elite-mind website prior to any material changes to this Instructor Terms & Conditions taking effect. If You have any