PMI PBA Exam Sample Questions

If you work with project teams and manage requirements or product development, or if you’re a project or program manager who performs business analysis in your role, then the PMI PBA certification is right for you. The 200 PMI PBA exam questions are available in person and online in English and Arabic. In this blog post, I will provide you with 10 free PMI PBA sample questions and answers that you will definitely see in the real PMI PBA exam.

PMI PBA Exam Sample Questions

Question #1

While you are involved in the solution evaluation domain in your project, a QC team member found some defects which should be fixed to continue the product release. As a senior business analyst, you started a root cause analysis exercise to discover the underlying reasons of this defect. As a result of this exercise, you discovered multiple reasons, and you want to focus on the high-priority ones. Which of the following tools and techniques can help you for this purpose?

1. Fishbone diagram
2. Pareto diagram
3. Control chart
4. Run chart

Question #2

Before deciding which option is preferred, the business analyst assesses the feasibility of each potential option. The executive manager wants you to assess how well the proposed solution fits the business need, and what is the receptivity of the organization to the change. Which of the following feasibility factors should you consider to answer the executive manager?

1. Operational feasibility
2. Cost-effectiveness feasibility
3. Technology feasibility
4. Time feasibility

Question #3

While evaluating available solutions, you obtained the following table, which solution should you select based on this table?

1. Outsource the software
2. Do the software inhouse
3. Enhance current software
4. Do nothing

Question #4

You are in the requirements elicitation phase of your business analysis activities, and as agreed with the project sponsor, you are now visiting one of the factories that manufacturer a product similar to the one expected from the project you are involved in. During your visit, the production manager allowed you to take part in performing the activities being observed, and to generate questions that would never have been thought of otherwise. Which of the following techniques you are using?

1. Active observation
2. Passive observation
3. Job shadowing
4. Participatory observation

Question #5

You are working as the senior business analyst for a web development services firm, and you were assigned for a complex financial web development project. While collecting requirements from the organization stakeholders, the business owner requested that the website should be accessible from different devices (laptop, mobile, table...etc). Where should you document the owner’s requirement?

1. Functional requirements
2. Nonfunctional requirements
3. Stakeholder’s requirements
4. Business requirements

Question #6

Create and analyze models process includes both developing the analysis models determined by the analysis approach and using those models to improve the overall product information. As part of the analysis domain efforts in your project, which of the following scope models can allow the business analyst to see where there are possible interface requirements or data requirements for systems directly interfacing to the solution and for those up- or downstream from the solution?

1. Context diagram
2. Ecosystem map
3. Feature model
4. Use case diagram

Question #7

You work for the ABC Factory, which for the past 100 years has had a reputation for producing the strongest, most durable bricks on the market. Over the last few months, contractors have reported sporadic cases of bricks cracking and crumbling. You have been asked by Sami, a senior product manager, for assistance determining the cause of the defect. To begin the analysis, you should decide to start with which of the following?

1. Monte Carlo analysis
2. Tornado diagram
3. Pareto chart
4. Ishikawa diagram

Question #8

In order to manage changes of the requirements baseline, traceability matrix is one of the best tools. As a professional business analyst, you linked all the product requirements back to business goals and objectives. Your executive manager was satisfied to see how requirements contribute to achieving organizational goals, but the technical team was not satisfied. Which of the following is the most probable reason of their dissatisfaction?

1. Because requirements should be traced backward, not forward only
2. Because requirements should be traced forward, not backward only
3. Because requirements should not be traced to organizational goals and objectives
4. Because requirements traceability should be shared with the technical team only

Question 9

You are the senior business analyst of the project, and you are conducting stakeholder’s analysis with the support of the project manager. In this context, which of the following options is a technique you can use to depict the relationships that exist between stakeholders and the solution?

1. Power/Interest grid
2. Power/Influence grid
3. Onion diagram
4. Salience model

Question #10

You are the business analyst for a web development project, and you want to show specific pages and screens of your website after completion and how to navigate theses screen according to different triggers. Which of the following models will help you achieve this?

1. Use case
2. User story
3. User interface flow
4. Product backlog

PMI PBA questions answers

Answer #1

Option b. A Pareto diagram is a histogram that can be used to communicate the results of root cause analysis. Pareto diagrams are a special form of vertical bar chart used to emphasize the most significant factor among a set of data. The vertical axis can depict any category of information that is important to the product team, such as cost or frequency, or consequences such as time or money.

The horizontal axis can display the categories of data being measured— for example, types of problems or cause categories. When analyzing problems, the vertical axis might depict the frequency at which different types of problems are occurring, how many times a cause category was identified, or the total cost associated with resolving different product issues. The data results are displayed in descending order, which easily draws attention to the problems, causes, or costs that have the greatest significance and thereby require the most attention. PMI Guide to Business Analysis, section 4.2.2.7: Pareto Diagrams, page 69.

Answer #2

Option a. Feasibility is best analyzed according to a variety of important factors: Operational, Cost-effectiveness, Technology, and Time. Operational feasibility represents how well the proposed solution fits the business need; it also encompasses the receptivity of the organization to the change. Business Analysis for Practitioners, 2.5.4 Assess feasibility and organizational impacts for each option, page 30.

Answer #3

Option c. This table is a result of performing weighted ranking model. For solution “Outsource the Software” it is= 0.4*5 + 0.3*4 + 0.3*3 = 4.1. For solution “Do the Software Inhouse” it is= 0.4*8 + 0.3*6 + 0.3*1 = 5.3. For solution “Enhance Current Software” it is=0.4*9 + 0.3*9 + 0.3*1 = 6.6. For solution “Do Nothing” it is= 0.4*2 + 0.3*9 + 0.3*8 = 5.8. So, the third solution is the one with the highest score, and it is the one should be selected. Business Analysis for Practitioners, 2.5.5 Recommend the most viable option, page 32.

Answer #4

Option d. Participatory observation: During participatory observation, the observer takes part in performing the activities being observed. It allows the observer to generate questions that would never have been thought of otherwise. In addition, the observer has an opportunity to experience what workers are going through when they perform these activities. The observer may discover functions, features, and improvements that would never come up during a facilitated workshop or interview. Business analysis for practitioners, 4.5.5.6: Observation, page 83

Answer #5

Option b. Nonfunctional requirement. Describes the environmental conditions or qualities required for the product to be effective. Nonfunctional requirements are sometimes known as product quality requirements or quality of service requirements. Examples of types of nonfunctional requirements include reliability, security, performance, safety, level of service, and supportability. Quality of service requirements are not the same as the quality requirements discussed from a project management perspective. PMI Guide to Business Analysis, section 1.1.7.4: Product requirements, page 10

Answer #6

Option b. An ecosystem map is a scope model that shows all the relevant systems, the relationships between systems, and optionally, any data objects passed between them. The systems are logical systems (business view); therefore, they may not match physical systems (implementation view) in architectural diagrams. Ecosystem maps are most useful when they are created at the beginning of projects to understand all the systems that may be affected by or that will impact the in-scope systems. Ecosystem maps can be created for portfolios or programs to help identify potential dependencies between projects. The ecosystem map allows the business analyst to see where there are possible interface requirements or data requirements for systems directly interfacing to the solution and for those up- or downstream from the solution. PMI Guide to Business Analysis, section 7.2.2.5: Ecosystem Map, page 190

Answer #7

Option d. In this scenario, to determine the cause of the defect, a business analyst could use a root-cause analysis tool, like an Ishikawa diagram (also known as a cause-and-effect or fishbone diagram). Other potential tools could be 5 Whys, interrelationship diagrams, and process flow diagrams. Costs associated with rework, scrap, liabilities, warrantees, and lost business are all categorized as nonconformance. Business Analysis for Practitioners, 2.4.4.2 Cause and Effect diagrams, page 20

Answer #8

Option b. Traceability is the ability to track information across the product life cycle by establishing linkages between objects. These linkages are also known as relationships or dependencies. Traceability is sometimes qualified as bidirectional, or forward and backward, because requirements are traced in more than one direction. For instance, backward traceability is performed from the requirements to the scope features and business goals and objectives that triggered them; forward traceability is performed from the requirements to design and test components and, ultimately, the final product. Tracing can also be performed laterally—for instance, tracing textual product information to models. PMI Guide to Business Analysis, Key Concepts for Traceability and Monitoring, page 253

Answer #9

Option c. Onion diagram. An onion diagram is a technique that can be used to model relationships between different aspects of a subject. In business analysis, an onion diagram can be created to depict the relationships that exist between stakeholders and the solution. PMI Guide to Business Analysis, section 5.2: Conduct Stakeholders Analysis.

Answer #10

Option c. A user interface flow displays specific pages or screens within a functional design and plots out how to navigate the screens according to various triggers. The boxes in this diagram are the main screens in the user interface. The lines show the flows allowed between screens. Business Analysis for Practitioners, Section 4.10.11.3 User Interface Flow, page 114.

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